Here at Warrandyte Road Clinic, we’re open as usual but we’ve been busy working out ways to protect patients and staff from the COVID-19 pandemic.

What is our practice doing differently due to coronavirus?

  • We are offering ALL patients bulk-billed telehealth consultations by appointment. If your doctor determines that you need to be seen face-to-face, they will book this for you.
  • We have a closed waiting room policy. Wait in your car when you arrive – don’t come into the waiting room. You will get a call you when the doctor is ready to see you.
  • Civic Pharmacy (at the rear of our clinic) can also dispense scripts and bring them directly to your car.>/li>
  • We are introducing appointments on Saturdays
  • We request that all payments be made by card only.
  • All toys and magazines have been removed from public areas
  • We’re cleaning and disinfecting even more than usual

If you have symptoms such as a fever, cough, sore throat or breathlessness:

  • Let us know when you book your appointment
  • If attending for a face-to-face appointment, wear a face-mask
  • Some of our doctors can perform COVID-19 testing on-site at the clinic
  • Alternatively, we may refer you to the nearby Ringwood Covid-19 screening clinic. We helped to set up this facility, in association with EACH and Eastern Health.

How does a telehealth consult work?

Many issues can be sorted over the phone without requiring a face-to-face consultation. We can also arrange for prescriptions to be sent to your pharmacy, and for referrals and pathology/radiology requests to be forwarded to providers if required.

  • More information

Contact Us

Opening hours

  • Monday to Friday 8am - 6:30pm (by appointment)
  • Saturday 8:30am - 11:30am (by appointment)
  • Sunday Closed