We remain OPEN during COVID-19. Please do not defer your regular health needs.

What is our practice doing differently due to coronavirus?

• We can either see you face-to-face in the clinic, or via a phone or video consultation by appointment.
• If you have a cold or flu-like symptoms, please wait in their your car when you arrive. You will get a call on your mobile phone when the doctor is ready to see you.
• Civic Pharmacy (at the rear of our clinic) can also dispense scripts and bring them directly to your car.
• Consultations on Saturdays are now by appointment only.
• We request that all payments be made by card only.
• All toys and magazines have been removed from public areas
• We’re cleaning and disinfecting even more than usual

If you have symptoms such as a fever, cough, sore throat or breathlessness:

• Let us know when you book your appointment
• You can attend the clinic for a face-to-face appointment, as long as you have had a negative COVID-19 RAT or PCR result.
• If you are COVID-19 positive, one of our doctors can assess you via a telehealth appointment.
• We no longer perform COVID-19 testing on-site at our clinic

How does a telehealth consult work?

Some issues can be sorted over the phone without requiring a face-to-face consultation. We can arrange for electronic prescriptions to be sent to your phone or email, or directly to your pharmacy. In addition, we can send referrals and pathology/radiology requests directly to providers if required.